Everything You Need To Know
Registering at the Practice
Sunderland GP Alliance operates an open list policy.
It is quick and easy to register and change doctors and takes only a few minutes to organise. If you wish to register at the practice, please inform the reception staff who will be happy to provide you with the necessary documentation or use our website facility at your own convenience.
All new patients are asked to attend the practice for a new patient check with our healthcare assistant. This gives us an opportunity to meet you and your family and also for you to find out more about the practice. We request all patients to read our practice policy in order to ensure that patients are fully informed to the services we offer and are able to fulfill your expected health needs.
New Patients – Will require a new patient health check with our Healthcare Assistants this is a 30 minute appointment.
Change of details – We aim to ensure all patient identifiable data is up to date. If you change your name, address & home/mobile telephone numbers, please inform the practice as soon as possible.
Summary Care Record – The Patient is signed up to allow our health partners to portions of your records – if you wish your records not to be accessed please contact the practice to “Opt Out” of this service.
Online Services – You can register for our online services at any time please complete the access form here. This allows you to a) Make an appointment. b) Request repeat prescriptions.
Violence and Aggression – We operate a zero-tolerance policy towards violence, aggression or verbal abuse. Any patient who behaves in such a manner towards a member of our practice staff or another patient of our practice, on or off surgery premises, will be instantly removed from our patient list and may be reported to the Police.
Please inform the practice straight away if you change any of your details.
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Patient Confidentiality and Data Protection
Sunderland GP Alliance